terms

Terms & Conditions

Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop easily and with confidence with muscleathleticsports.com
These terms and conditions only apply to website sales unless otherwise stated.

  • Pricing

All prices are in £ sterling, inclusive of VAT. Any exceptions will be clearly marked on the website where relevant. Prices may be subject to change without notice, but we will only alter the price after we have confirmed your order, if it is to your benefit.

  • Deposits

Deposits placed for any orders are non-refundable

  • Foreign customers

Whilst this website is designed with UK customers in mind, we welcome orders from customers in other countries. However, additional delivery charges will usually apply.

  • Payment

You may pay by any major credit card or debit card. By placing an order, you, the buyer, consent to payment being charged to your credit card account as provided on the order form.

  • Product availability

Items shown on this website may not always be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability and delivery date at the time you place your order. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by MASS Soc Ltd to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.

  • Product images and descriptions

Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.

  • Accepting orders and security

When you place an order, either online, by telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation email with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will email you as soon as we can to let you know.
When you receive your email confirmation, you will have an opportunity to check the details and correct any errors.
In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method.
MASS Soc Ltd is not responsible for the incorrect address provided by yourself. We advise you immediately email & call in by phone if you believe the address you have provided is incorrect.

  • Delivery

All prices exclude delivery and we ship worldwide.
Our deliveries in the UK mainland are contracted to outside carriers who deliver Mondays to Fridays (excluding public holidays) between the hours of 8:30 AM and 5:30 PM. Evening and Sunday deliveries are not available.
All deliveries must be signed for and you should keep your receipt. If goods are showing obvious signs of damage in transit upon receipt, please refuse to accept the delivery.
Delivery cost is calculated at the checkout when you enter your address.

  • UK Delivery

Deliveries within the United Kingdom usually arrive within 2-3 days, however please allow 5 business days before you enquire about your delivery. We dispatch via Royal Mail within 1 business day from ordering.

  • International Delivery

Deliveries to Europe usually arrive within 5 days, however please allow 10 business days before you enquire about your delivery. We dispatch via Royal Mail within 1 business day from ordering.

Deliveries to AmericaAustraliaAsia, the Middle East & Africa usually arrive within 6-10 business days, however please allow 14 business days before you enquire about your delivery. We dispatch via Royal Mail within 1 business day from ordering.

  • Cancellations

All our garments are printed with custom or bespoke designs therefore are not eligible under for cancellation unless the product, print, embroidery or any other embellishments are defective. (This does not affect your Statutory Rights.)

  • Transit damage

All goods are examined in detail by ourselves prior to dispatch to ensure that they leave our warehouse in perfect condition. However, transit damage unfortunately can occur. If your purchase is showing obvious signs of transit damage upon delivery, please refuse to accept delivery and notify us immediately. If damage is only evident upon opening of packaging, then you must inform us within 48 hours of receipt. In either case, we will then arrange re-delivery of replacement goods as soon as possible.

  • Faulty goods

If your goods develop a fault within 28 days of delivery, the goods may be returned for either refund in full, or replacement. Replacement only is offered after 28 days and before 12 months. These promises do not apply to faults caused by accident, neglect or misuse.

  • Legal

Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.
These terms and conditions cover MASS Soc Ltd. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.
We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts.
Musclathleticsports.com is a trading name of MASS Soc Ltd Company Number: 9671513, 3 Famet Avenue, Purley, Surrey, United Kingdom. We do not guarantee that this web site will be compatible with all customers computers.

MASS Soc Ltd aims to provide unsurpassed student stash and customer service, if you have any further questions please email below or contact us at sales@muscleathleticsports.com.

 

  • MASS Soc Ltd

MASS Soc Ltd, Brookes & Co, Mid-Day Court, 20-24 Brighton Rd, Sutton, SM2 5BN, UNITED KINGDOM.

Company no: 9671513

Email: sales@muscleathleticsports.com

Phone: 02086684310

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